Anxious patients – you are genuinely welcome
Many people put off necessary dental visits out of fear – often for years. We understand that. Anxious patients are genuinely welcome here: we take our time, explain every step, and only begin once you truly feel safe.
The basis of any comfortable treatment is good anaesthesia. We wait until it has taken full effect – you won't feel anything before we start. Further options for relaxation are available on request.
- Compassionate consultation with no time pressure
- Careful local anaesthesia – we only start once everything is numb
- Transparent communication – every step is explained
- Short waiting times, no unpleasant surprises
You are not alone in this
An uneasy feeling at the thought of the dentist is something a great many people know. For some it goes further than that: appointments get postponed for years, even phoning the practice takes an effort of will, and the smell of a waiting room is enough to set the heart racing. If you recognise yourself in that, it is not a character flaw and not something you need to justify.
There is often a specific experience behind it – a treatment where the anaesthetic didn't properly take, a dentist who decided over your head, or something from childhood. What that creates is a feeling of being at someone's mercy. That's exactly where we start: you stay in control, at every moment.
The difficult part is the cycle. Avoiding appointments turns small problems into large ones. The need for treatment grows, and so does the shame about it – and with it the reluctance to come at all. We know this and we don't judge it. We're not interested in how long you've stayed away, only in how we can support you from now on.
What we do differently, in concrete terms
Understanding alone doesn't help much. These are things that can be agreed – and that we hold ourselves to.
Talk first, don't treat
Your first appointment can be purely a conversation – in the consulting room, not in the treatment chair. No examination, no instruments. You decide afterwards what happens next.
An agreed stop signal
We agree a hand signal. Raise your hand and we stop immediately – not "in a moment", but immediately. That promise holds without exception and gives you back control.
Everything explained beforehand
No surprises: you'll know in advance what will be done, how long it takes and what you'll feel. On request we'll narrate each step – or say nothing at all, if you prefer that.
Time and quiet appointments
On request we'll schedule your appointment at a quieter time of day, so there's less going on and you don't have to wait long. A short wait means less time to tense up.
Careful anaesthesia
The injection site is numbed with a surface gel beforehand. We wait until everything really is numb and check again – only then do we begin. If it isn't sufficient, we top it up.
Sedation as an option
If there's no other way, treatment under sedation is possible – accompanied by a specialist anaesthesiologist. Extensive treatment can also be completed in a single session this way.
The first step – smaller than you think
- Say it when you call. One sentence is enough: "I'm very afraid of treatment." Our team will then know, allow more time, and respond accordingly. You don't have to explain anything.
- Come just to get to know us. No treatment, no examination – simply to see the practice and meet us. Many people say that alone takes away a large part of the tension.
- We take a look together. When you're ready, we get an overview. You'll hear honestly how things look – without dramatic language and without reproach.
- A plan in small steps. We work through things in order, starting with what's most urgent. Every completed step is a success – and makes the next one easier.
- You set the pace. Some people want everything behind them in a few sessions, others need longer gaps. Both are fine.